Terms of Service

Acceptance of Terms

Welcome to GRS Health. By accessing or using the website located at www.grshealth.mom, or by engaging Grs Healthsupport Limited for professional services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Grs Healthsupport Limited, a company organized under the laws of Canada, with its principal place of business at 40 Southwoods Cres, Barrie - L4N 9P8, Canada.

If you do not agree with any part of these terms, you must discontinue use of our website and refrain from using our services. Your continued use of the website following any updates to these terms will constitute acceptance of those changes. We reserve the right to modify these Terms of Service at any time, and it is your responsibility to review them periodically for updates.

Services Description

GRS Health, through Grs Healthsupport Limited, provides computer systems design and integration services primarily focused on the healthcare sector. Our services include but are not limited to: clinical system architecture design, health data interoperability consulting, cloud infrastructure planning and deployment, cybersecurity assessments and compliance advisory, healthcare analytics and business intelligence solutions, and AI-driven workflow automation for clinical and administrative processes.

Our operations fall within the Computer Systems Design and Related Services industry under the Professional, Scientific, and Technical Services sector. We also draw on expertise from related professional services industries including accounting, advertising, architecture, engineering, legal services, management consulting, scientific research and development, and specialized design services to provide comprehensive technology solutions.

Intellectual Property Rights

Unless otherwise expressly stated in a written agreement between you and Grs Healthsupport Limited, all intellectual property rights in and to the website, its content, design elements, graphics, logos, software code, documentation, methodologies, and tools are owned by or licensed to GRS Health. This includes all copyright, trademark, trade secret, patent, and other proprietary rights. The GRS Health name, logo, and all related names, marks, and symbols are trademarks of Grs Healthsupport Limited and may not be used without prior written permission.

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for legitimate business purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any portion of the website or its content without our express written consent. Any unauthorized use of our intellectual property may result in termination of your access and potential legal action.

User Obligations and Acceptable Use

By using our website and services, you agree to abide by the following acceptable use provisions. You shall not use the website or services for any purpose that is unlawful, fraudulent, or otherwise prohibited by these terms. You agree not to engage in any activity that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the services.

Specifically, you agree that you will not: attempt to gain unauthorized access to any portion of the website, its related systems, or networks through hacking, password mining, or any other means; use any automated means such as robots, spiders, scrapers, or data mining tools without our prior written consent; upload or transmit any viruses, malware, ransomware, or other malicious code; violate any applicable local, provincial, national, or international law or regulation; impersonate any person or entity or misrepresent your affiliation with any person or entity; or interfere with or disrupt the website, servers, or networks connected to the website.

Client Engagements and Professional Services

Any professional services engagement between you and Grs Healthsupport Limited shall be governed by a separate written agreement, statement of work, or service contract executed by both parties. Such agreements will define the specific scope of work, deliverables, timelines, fees, payment terms, and other conditions applicable to the engagement. In the event of any conflict between these general Terms of Service and the provisions of a separately executed professional services agreement, the terms of the professional services agreement shall prevail with respect to the specific engagement.

We reserve the right to refuse service to any person or entity for any lawful reason. We may also terminate or suspend an engagement in the event of breach of contract, non-payment, or other circumstances that make the continuation of the engagement impractical or inadvisable. All fees paid for services rendered are non-refundable unless otherwise specified in the relevant service agreement.

Third-Party Content and Links

Our website may contain links to third-party websites, services, or resources that are not owned, operated, or controlled by GRS Health or Grs Healthsupport Limited. These links are provided solely for your convenience and do not constitute an endorsement, sponsorship, or recommendation of the third-party content. We have no control over and assume no responsibility for the content, privacy practices, terms of service, or data handling of any third-party websites or services.

You acknowledge and agree that GRS Health shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance upon any such content, goods, or services available on or through any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.

Disclaimer of Warranties

The website and all content, materials, information, and services provided through it are provided on an as-is and as-available basis without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Grs Healthsupport Limited expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components. We do not make any representations or warranties regarding the accuracy, completeness, reliability, or timeliness of any content available through the website. You acknowledge that any reliance upon any materials on the website shall be at your sole risk, and we reserve the right to correct any errors or omissions in any portion of the website without notice.

Limitation of Liability

To the maximum extent permitted by applicable law, Grs Healthsupport Limited, its directors, officers, employees, agents, affiliates, and subcontractors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory, arising out of or in connection with your use of or inability to use the website or services, even if we have been advised of the possibility of such damages.

In no event shall our aggregate liability for all claims arising out of or relating to the use of the website or these terms exceed the greater of one hundred Canadian dollars or the amount you have paid to us in the six months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Grs Healthsupport Limited, its directors, officers, employees, agents, affiliates, and subcontractors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees, including reasonable legal fees, arising out of or in connection with: your use of or access to the website; your violation of these Terms of Service; your infringement of any third-party right, including intellectual property or privacy rights; or your violation of any applicable law or regulation.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses. You shall not settle any matter without our prior written consent.

Privacy and Data Protection

Your use of the website and our services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using our website and services, you consent to the data practices described in the Privacy Policy.

As a provider of technology services to the healthcare sector, we are committed to maintaining the confidentiality and security of any protected health information or other sensitive data that we may encounter during the course of our engagements. Specific data processing and protection obligations applicable to individual client engagements will be set forth in the relevant service agreement.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these terms or the breach, termination, enforcement, interpretation, or validity thereof shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

Before initiating formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at service@grshealth.mom and engaging in good-faith negotiations for a period of at least thirty days. If the dispute cannot be resolved informally, either party may pursue legal remedies available under applicable law, subject to the jurisdictional provisions set forth herein.

Termination

We reserve the right to terminate or suspend your access to the website and our services, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use the website will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitations of liability, and indemnification obligations.

If you wish to terminate a professional services engagement, the termination shall be governed by the provisions of the applicable service agreement between you and Grs Healthsupport Limited. Any amounts owed for services rendered prior to termination shall remain due and payable.

Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, while preserving its intent as closely as possible. If such modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity and enforceability of any remaining provisions.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any separate professional services agreement executed between the parties, constitute the entire agreement between you and Grs Healthsupport Limited regarding your use of the website and services. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter hereof. No waiver of any term or condition of these Terms of Service shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Force Majeure

Grs Healthsupport Limited shall not be liable for any failure or delay in performance of its obligations under these terms resulting from any cause beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government orders, pandemic, epidemic, natural disasters, fire, flood, earthquake, telecommunications or Internet failures, power outages, and labor disputes. In the event of a force majeure occurrence, the affected party shall notify the other party and make reasonable efforts to resume performance as soon as practicable.

Contact Information

For any questions, concerns, or notices regarding these Terms of Service, please contact us through the following channels: